FAQ – Birthday Parties

We offer our Super, Mega, and Ultimate FUN birthday party packages in stores 7 days per week. Our VIP Mega FUN and Early Access Mega FUN packages are available Sat., 8 – 10am and Sun., 9 – 11am. We also have a party at home offering. Click here for details. *VIP and Early Access packages vary by location. (1/24/2023)

On Saturday from 8-10am, and Sunday, 9-11am, you can host a party before Chuck E. Cheese opens to the public! Check your location for details, as some locations offer a VIP package, where you are the only party in the showroom, and others offer an Early Access package where the number of parties is limited. Both give your party more space and greater access to the games your kids love! 

The party capacity will vary based on local regulations and restaurant capacities. Our online booking system will not allow you to book a party that exceed specific store location capacity — you will receive an error message.

The birthday child will feel like a STAR on their special day. The birthday experience will include pizza, games, and recognition of your Birthday Star, where Chuck E. Cheese and your party server will lead the party group with a special birthday song. (Note:  Chuck E. appearances are subject to availability, following local guidelines on Health & Safety.) Visit Health & Safety for more details.

We have modified a few of our birthday party elements to create a fun, safe experience for all!

Chuck E. Appearance: Chuck E. appearances are subject to availability, following local guidelines on Health & Safety. If Chuck E. cannot be present, the party server will lead the birthday show, and Chuck E. will appear virtually on the video monitors in the showroom to perform songs and sing happy birthday.

Ticket Blaster™: The Ticket Blaster™ is available for the Birthday Star. Birthday parent will be asked if they would like their child to participate.

Each reserved birthday party has a dedicated party server. Our party servers are following the below safety measures:

• Gloves will be worn when handling food, cake and changed when changing tasks.  

• Prior to the birthday party starting, party servers will discuss other details/requests with the birthday parent.

Before Eating: We have built time into the birthday party schedule to give kids an opportunity to wash their hands prior to sitting down to eat.

Pizza Time: The birthday parent will decide if they would like the party server to serve the pizza or if another method is preferred.

Drinks: Drinks will be initially filled with a pitcher, and refills will be handled by the party server.

Cake Time: The Birthday Star will still get to blow out the candles during the birthday song, but we will take new precautions! The party server will slice a single piece of cake and light a candle just for them. The rest of the cake will be served afterwards. You can always discuss excluding this tradition with your party server or bring cupcakes instead.

Presents: The birthday parent will decide if they would like to open/not-open presents during the party time.

Yes! Find the perfect party package for you here.

We now offer a Party at Home Kit available exclusively our online Chuck E. Cheese store. Click here to purchase yours today!

At this time, we have a few options for your $50 deposit if you have to cancel your party.

•  You can transfer your party deposit to a new reservation within one year of the cancelled party date.

• You can use the deposit for one our to-go Party Pack offerings to celebrate at home!

• Options will be discussed with you from one of our awesome party coordinators at your reserved party location. 

We have three different packages for all price points! Please note, package prices are not guaranteed and will vary based on location, date, and time selected. Package prices are subject to change daily and are only guaranteed after your party has been booked.

At Chuck E. Cheese we welcome everyone at any age! Age limits for a party package? Never! Also, you can always include adults as a paid guests if they want to join in on the games.

We apologize for any inconvenience this might cause, but the party times are set schedules and cannot be altered. The time(s) and options(s) provided represent all remaining availability on the day you selected. The good news is that you are more than welcome to arrive earlier on the day of your party and let the children play before your event starts. However, your table and host/hostess will only be prepared for you at the scheduled time of your reservation. If you need a later time, you can also check the availability of a different location or date.

We accept birthday reservations 60 days in advance, and you can book a birthday party reservation up to a 24 hours prior to the party.

Upon booking a birthday party, our 5-child minimum policy will be in effect for all parties. Child minimums vary per location and are noted on the reservation site prior to booking. Changes to the reservation must be made prior to the day of the reserved party to avoid penalty. Our policy allows for per-child fees to be waived for up to two no-shows on the day of your party. Any additional children not in attendance will be subject to per-child cost for any changes made on the day of your party.

You can make changes to your reservation easily on our website! All you need is your confirmation number OR email address and reservation date to make any updates/changes to your party reservation. Please note that date and time changes are subject to availability. And don’t forget: cancel any other previous reservations to avoid extra charges.

More Birthday Stars, double the fun! Our parties are able to accommodate more than one birthday child in the same birthday party for an additional fee. You will be charged the regular party package price plus $9.99 for the additional birthday child. You will be able to add the additional Birthday Star during the online booking process.

Our birthday party packages are for all ages! Birthday Stars will enjoy any of our three different party packages that are available at all Chuck E. Cheese locations.

When purchasing the Mega FUN and Ultimate FUN Packages, can we use the Unlimited Play on a different day?
The Mega FUN and Ultimate FUN Packages include All You Can Play games for the duration of the party. The Birthday Star and party guests are able to enjoy unlimited games only during the party time.

The fun never stops at Chuck E. Cheese! This is why we offer unlimited time at your reserved table if you host your party from Monday-Thursday. But from Friday-Sunday we can only reserve your table for two hours. Your party can always stay and play games anytime after your event, but unfortunately seating is not guaranteed.

You can always personalize your party celebrations at Chuck E. Cheese! You’re free to bring your own birthday cake, favorite ice cream, and your own table decorations.

From delicious and fun food to the best in entertainment, we always strive to bring you everything you need to make your party a success. Unfortunately, there are some items that are not allowed to a party in our locations like outside food (other than cake or ice cream), piñatas, cups, or outside entertainment.

Along with all the super-cool items listed in the party package you choose, we will decorate your table with our fun Chuck E. Cheese cups, pizza plates, and birthday plates. And of course, we will also provide forks, napkins, and utensils so you can focus only on the fun.

Our goody bags are full of a variety of Chuck E. themed toys that were specifically selected to please and excite kids of all ages.

The color/style of the balloons you will receive is based on availability in each location, so we cannot guarantee any particular color/style.

We sell delicious birthday cakes that kids love, and that’s one less thing for you to bring to the party. We offer chocolate and vanilla cakes in two sizes. The 8” round cake serves approximately 12 guests, and the ¼ sheet-size cake serves approximately 18-20 guests. We have an option to customize the cakes with our Edible Image® selection. You can see our full cake selection when you book a party online.

Unfortunately, we do not offer this service at this time.

You bet! We love ice cream! We have a few ice cream options (options vary by location).

We require a non-refundable $50 deposit to secure your reservation. The deposit will be applied toward your party total on the day of the party. Your reservation may be cancelled and/or rescheduled at any time. If you need to cancel your reservation, the non-refundable deposit can be used toward a new reservation within one (1) year of the reserved date of the party that was cancelled. The billing descriptor you will see on your credit/bank statement will be portrayed as “CHUCK E CHEESE DEPOSIT.”

Does my deposit go toward the total bill?
Yes, once the total deposit is paid, the non-refundable $50 will be applied toward your total bill at the end of the party. Your reservation may be cancelled and/or rescheduled at any time. If you need to cancel your reservation, the non-refundable deposit can be used toward a new reservation within one (1) year of the reserved date of the party that was cancelled.

Once a birthday deposit is made, it is non-refundable. However, if you need to cancel your reservation, the deposit can be used toward a new reservation within one (1) year of the reserved date of the party that was cancelled. Please note our policy has changed for a limited time during COVID-19- please refer to COVID FAQ.

Due to the high demand of our reserved parties and scheduling purposes, we must receive the deposit from you on-time or the reservation will be cancelled.

The only payment we accept prior to the date of the reserved party is the deposit. If you wish to pay with Chuck E. Cheese gift cards, please review the terms and conditions on the card. Neither gift cards purchased at retail stores, nor bonus cards can be used as a form of payment for birthday parties or group events.

Once you book your party online, the restaurant will be notified to issue your free play points on the day of the party.

No problem! Contact Guest Relations at [email protected] or 1-888-778-7193.

At Chuck E. Cheese, we want to make it easy for you! We offer free online invitations powered by Evite through our website. We have fun Chuck E. Cheese themed invitations that are customizable. You can send to your party guests via email or now by text message!

YES! There are currently three different ways to take advantage of a Chuck E. Cheese Birthday Party 

1. Birthday Star Kid is FREE 

1. 1. Host a party with 12 or more paid guests (min. of 13 children) and the Birthday kid’s pizza, games, swag & more are waived. Click here for more information

1. 100 Free Bonus Points 

1. 1. Book a Super, Mega, or Ultimate party for 10am Saturday or 11am Sunday and receive 100 FREE Bonus Play Points to use the day of your party or on a future visit 

1. Get 20 FREE Bonus Play Points 

1. 1. Book online and get 20 Bonus Play Points to use on the day of your party, or on a future visit .